| Issue ID | 1623430 |
| Internal NHTSA # | 11286590 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | ML350 |
| Model Year | 2012 |
| File date | 20/10/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The turn signals randomly stop working. Vehicle must be turned off and restarted to get signals to work again which only lasts for an unknown number of times. Major safety issue. Was almost rear ended with grandchild in car when turn signal that worked moments earlier failed and car behind me consequently almost hit me. Mercedes usa was contacted and was unwilling to remedy the problem. They diagnosed the issue as a defective steering column module that neede to be replaced. The estimate was almost $1300. The car has only 39,000 miles on it and based on research others have had this issue. Mercedes basically indicated that i was not a loyal enough customer to warrant compensation. I am forced to violate traffic laws at times because i try to not use signals when absolutely needed as i don |
| Vehicle Mileage at Failure | 39000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HUNTERSVILLE, NC |
| VIN pattern | 4JGDA5HB0CAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |